Welcome to Prime Glass. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

General

Prime Glass reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

Products & Services

All products sold by Prime Glass are premium tempered glass screen protectors designed for specific device models. Customers are responsible for selecting the correct model before placing an order.

Product images are for illustration purposes only. Actual product packaging or appearance may vary slightly.

Pricing & Payments

• All prices are listed in AUD (Australian Dollars)
• Prices may change without notice
• Payments must be completed at checkout using our secure payment gateway
• Prime Glass reserves the right to cancel or refuse any order at its discretion

Shipping & Delivery

• We offer shipping across Australia
• Delivery times are estimates and may vary due to courier delays or unforeseen circumstances
• Prime Glass is not responsible for delays caused by third-party delivery services

Returns & Refunds

Products are only eligible for return or refund if they arrive damaged.
Claims must be reported within 48 hours of delivery with supporting photos.
Please refer to our Returns and Refunds Policy for full details.

Installation Disclaimer

Prime Glass is not responsible for damage caused due to:

• Incorrect installation
• Improper handling
• Failure to follow installation instructions

Once installed, the product is considered used and non-returnable.

Warranty

Prime Glass products come with a limited warranty covering manufacturing defects only.
The warranty does not cover damage caused by misuse, drops, pressure, or normal wear and tear.

Limitation of Liability

Prime Glass shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Prime Glass and may not be copied or used without written permission.

Privacy

Your personal information is handled securely and in accordance with our Privacy Policy. We do not sell or misuse customer data.

Governing Law

These Terms & Conditions are governed by the laws of Australia, and any disputes shall be subject to Australian jurisdiction.

Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
📧 primeglasscable@gmail.com